OEM/ODM service

As a 15 years experienced camp gear manufacturer, we provide OEM and ODM service to help customers create the products fit their brands identities.

how does it work

Click to know how the OEM/ODM process goes.

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Demand Collection

Conduct in-depth consultation to grasp your brand identity, target market, and camping chair specifications. Obtain insights on design preferences, intended use, and uniqueness.

Design & Ergonomics

Collaborate with Outave design for camping chair concepts, focusing on ergonomics and unique design. Create a proposal with sketches, materials, and customization ideas.

Sample Approval

Prototype camping chairs from the design. Present to the client, focusing on comfort, materials, and aesthetics. Iterate based on client feedback for improvement.

Mass Production

Confirm mass production details in a comprehensive agreement, covering quantity, materials, delivery, payment terms, and customization.

Material Sourcing

Source outdoor-grade materials for camping chair production, customized based on design and prototype feedback. Prioritize weather resistance, lightweight properties, and durability.

Quality Control

Enforce rigorous quality control in production, emphasizing comfort features. Inspect stitching, padding consistency, and folding mechanisms, adhering to approved design specifications.

Packaging Design

Design packaging to protect and visually highlight camping chair comfort features. Include labels, washing instructions, and tags per client specs.

Inspection

Conduct thorough pre-shipping inspection to ensure products match approved design, materials, and quality. Confirm inclusion of labels, washing instructions, and tags.

Global Shipping

Coordinate global shipping logistics, optimizing methods and timelines. Prioritize secure packaging and efficient handling to minimize transit damage.

Support & Improvement

Established strong post-sale support, promptly addressing client inquiries. Encourage feedback for continuous improvement in future production cycles.

Design Conceptualization & Ergonomic Considerations

Collaborate with Outave design team to conceptualize camping chair designs, emphasizing ergonomic considerations and unique design elements. Develop a detailed proposal that includes sketches, material suggestions, and potential customization options.

Quality Control During Production

Implement stringent quality control measures throughout production, emphasizing comfort-related features. Check for proper stitching, padding consistency, and reliable folding mechanisms, maintaining a focus on the approved design specifications.

Inspection During Production

Deploy dedicated in-line inspection specialists along the production line to ensure that quality control measures are consistently applied at every stage.

Weight Verification Post-Packaging

After each product is packaged, conduct a weight verification process to ensure consistency and completeness. This step guarantees that the product includes all specified accessories and meets the approved weight standards.

Sampling and Full Inspection

Perform random sampling inspections on the products, with some units undergoing full inspections. This ensures that each batch meets the quality standards outlined in the approved design specifications.

Customized Packaging Design

Design packaging that not only protects camping chairs during transit but also serves as a visual representation of the product’s comfort-oriented features. Include labels, washing instructions, and tags as per client specifications.

leather label

woven label

silk screen

Labeling and Branding

Incorporate labels that provide essential product information, including model details, care instructions, and safety precautions.

Strategically position branding elements to enhance brand visibility and recognition. This includes logos, brand colors, and any specified branding materials.

Washing Instructions and Care Tags

Include washing instructions for applicable components of the camping chair, such as removable cushions or fabric covers.

Attach care tags with detailed instructions on how to maintain the product for prolonged use, enhancing the customer’s understanding of product care.

Hang Tags and Product Information Inserts

Attach hang tags featuring additional product information, highlighting key features, and conveying the product’s unique selling points.

Include product information inserts that offer more in-depth details about the camping chair, its design inspiration, and assembly instructions if applicable.

Global Shipping Logistics

We coordinate comprehensive global shipping solutions to ensure our products reach customers worldwide safely and efficiently.

Sea Freight

For overseas transport, we primarily use cost-effective sea freight in 20FT, 40FT, 40HQ containers. We track transit times and routes via GPS, planning 60-90 day delivery timeframes from our factories to destination ports. Strict quality control procedures are followed during loading and unloading to prevent damage.

Air Freight

For time-sensitive client orders, we arrange rapid air freight transportation. While more expensive, air freight allows us to condense delivery times to 1-2 weeks virtually anywhere globally. Safety precautions are still rigorously enforced with custom padded crating and handling by trained personnel.

Custom solutions

We understand every client has unique logistics needs. We are ready to consult and create tailored end-to-end solutions for the most efficient delivery methods and timelines to reach you – whether by sea, air, rail or road. Let’s discuss how we can best support your supply chain requirements.

After-Sale Support & Continuous Improvement

Establish a robust after-sale support system, promptly addressing client inquiries or issues. Encourage client feedback for continuous improvement, aiming to enhance future production cycles.

Promptly Addressing Client Inquiries or Issues

Categorize and prioritize client inquiries based on urgency and complexity, ensuring that issues related to safety or essential functionality are addressed with the highest priority.
Offer live chat support for immediate assistance, especially for urgent matters related to camping equipment usage.

Root Cause Analysis for Issues

Conduct thorough root cause analyses for recurring issues specific to camping chairs, tents, and stoves, collaborating with the design and production teams.
Focus on identifying and resolving issues related to weather resistance, portability, and ease of use in outdoor conditions.

Continuous Improvement Initiatives

Regularly review customer feedback related to camping chairs, tents, and stoves to identify trends and improvement opportunities.
Channel insights from after-sale support interactions into product development cycles, influencing designs and updates for future camping equipment.

Replacement Parts and Warranty Support

Maintain an inventory of commonly needed replacement parts for camping chairs, tent components, and stove accessories.
Clearly communicate warranty terms, and expedite the process for users seeking warranty-related assistance, providing quick resolutions or replacements.

OEM/ODM service